Online Orders

Frequently Asked Questions

Online Orders

We offer free shipping Worldwide.

All watch orders will ship immediately after passing all order checking. Please note that during peak ordering seasons, it may take longer for your order to be processed. Keep an eye to your order status on our website that will let you know when your order will be shipped to you. Once your watch is shipped, we will email you the courier tracking number. You can also email to us if you have any questions or concerns about when your order will be processed and shipped. We are happy to help!

Yes, your order will ship tax-free. We have an international network with warehouses around the globe to ensure that you will receive your watch 100% tax-free avoiding customs issues on entering your country.

All watch orders are shipped in special protective packs with international registered secured courier that require a signature upon delivery.

We do! All watch orders receive free worldwide shipping.

Your watch will be shipped to you as soon as possible. Most orders are shipped within a few days but due to large order volumes during the holiday season, orders may take up to 2 weeks to process before being sent out for delivery. All orders are shipped via international registered courier. You will receive an email notification with a tracking number as soon as your order is on its way!

Yes. All watch order shipments require a signature upon delivery. In the instance that nobody is home a note will be left by the courier at the address with details for rearranging delivery or collection from your local courier. If the package is not collected and subsequently returned to us, postage will be charged to resend the package.

All of our shipments are insured during transit. If you believe that your item has been lost or damaged in the post or has not arrived within estimated delivery times, please email us with details of your order. As all shipments are fully traceable, we will contact the relevant shipper on behalf of the recipient, keeping you informed throughout an estimated date of replacement.

No, products must be delivered to the address provided on the order and must be signed for. Either home or a work address can be used to ensure a signature is obtainable. Any comments included on orders requesting packages to be left at alternative places will be ignored.

We use sophisticated anti-fraud screening software and operate strict security checks to verify the authenticity of all orders. This process includes confirmation of billing address, e-mail verification and third-party assistance. Please be aware that if this process cannot be completed, we will contact you for further confirmation at the email address provided with the order. In the instance that an order cannot be verified to our satisfaction, we will refund the card and the order will not be dispatched. Please note that your billing address MUST match the address that is registered with your card. If you have any questions or concerns about this process please contact us for advice on how to ensure your order is processed smoothly.

Yes, our secure online credit card processing is handled by our Bank Secure Gateway that utilizes the most secure, reliable and up to date online payment system available today. We DO NOT have access to your credit card data. All secure online credit card payments are made on our Bank Secure payment gateway.

We do not know any other website selling replicas that are of the same high Swiss quality as ours. If you are considering purchasing a replica watch from any other source and are unsure of the quality, please feel free to contact us.

If for any reason you do not wish to use our secure website to place your order, we can be contacted at +1 289 309 4505

For full details of our watch warranty cover please click here.

Simply contact us via email or phone if you experience any problems with your watch, we will deal with it as promptly and efficiently as possible and if need be, we will replace the watch in accordance to our warranty with no questions asked.

If for any reason, you are dissatisfied with your purchase, we will issue a refund on the products returned within 7 days, as we offer a no questions ask return policy with full money back guarantee. Please contact us for instructions on returning your watch. For full details of our return policy please click here.

We accept online payments via our secure Bank gateway for Visa and MasterCard credit cards. We also accept Bank wire transfer payments, Money transfer service payments and Bitcoin payments. Please note that all, Money Transfer Service orders will get 30% discount and Bitcoin, Bank Wire orders will get 5% discount!

Most orders will ship within a few days of placing your order. However, some high demand products may take longer to ship. Please check your order status on our website or you can please email us that we can look into this for you!

You will receive status updates on your order via email and you can check the status on your account. You can also check the status of your delivery via the tracking number once your order has shipped. You can use the courier shipping website to trace your package. If you need additional updates, you can always reach out and email us.